Bad: After we had our car stolen and towed, we had to pay $400 to get it out. After giving us the wrong price over the phone, they were so rude when I tried to tell them they never had told us about us paying that amount of money. They said, "Either you pay the whole amount or leave." I was upset because they were so unrespectful and unprofessional!. Improvements: Close this damn business down!.