When we were throwing my father a 65th birthday party, we ordered cutom made party favors from this business. We were scheduled to pick them up the night before the party, butwhen we got there, the order was all wrong. They misspelled my fathers name (although it was printed quite clearly on the order form) and used the wrong color pattern. We ended up having to buy non-personalized favors at the last minute from another store. What a disappointment.