Who rates and reviews their own business?!?!? A bad one, that's who!!!! Very, very bad customer service!!!! Nothing special about the cupcakes, have had much better ones. If they don't want to deal with you they just won't call or email you back. Lied directly to my face was talking to the owner but was told owner had to call me back because he didn't want to honour my perfectly valid voucher. He said it was old and expired even after being told and shown that fine print clearly said ""No expiration date"". If you want bad customer service, go here. If you rather give your money to a business that cares and honors their commitments, then spend your money elsewhere.