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Swayspace - 0 Reviews - 232 3rd St Ste E101, Brooklyn, NY - Other Professional Services Reviews - Phone (718) 596-3520


232 3rd St Ste E101 (at at Third Ave.)
Brooklyn, NY 11215
(718) 596-3520
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Swayspace - Brooklyn, NY
Swayspace - Brooklyn, NY
Swayspace - Brooklyn, NY
Swayspace - Brooklyn, NY
Swayspace - Brooklyn, NY


I would go elsewhere if you're a 7/28/2012

After reading my review on yelp, the contact person and one of the owners both contacted me separately in an effort to make things right. I really appreciated their getting in touch with me; and calling twice shows how much they care about their customer's satisfaction. I think they also really care about the details of their work and their communication with any problems, so hearing that I was unhappy with both was upsetting for them. Unfortunately the invitations had already been sent out by the time they called, so there really wasn't anything to be done, and I am still relatively unhappy with the printing which is what counts in the end. In retrospect (and after a few months calming down about the piece) there were a few issues that were not anyone's fault that converged with this job, (vacation of point person, miscommunication about ink coverage, etc) and a few mistakes on both the printer's part and on my part that led to the problems. As the printer's contact said ""we both probably learned a few things"". I will say they were very accommodating with my MANY questions, including questions about how we could lower the price, which they helped with significantly.\r \r I would say Swayspace is probably as much of a perfectionist as I am, which is what you want in a printer. I did get a whole lot of compliments on the invitation, and the bride was very happy. So, although I am not completely happy, as least the client is! \r \r In short, I would definitely give these guys another go. I think in retrospect the issues I had were either just unavoidable, or miscommunications. And the piece made the client very happy. more
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