over the past year and a half my husband and i have spent a great deal of time at the restraunt downtown and have NO bad experiances. there was a particular manager who might i ad is is no longer there that made the experiance a little less enjoyable but never as terrible as written by some of the other commentators. I'm sorry to say it folks but never have your expectations set too high at ANY restraunt, you're going to get your heart broken. Also the attitude that you project is going to affect the service you get, no one wants to wait on a snotty know-it all...sorry it had to be said, i'm a waitress. Also, in coming to a southern state in search of quality sushi, please realize there are going to be ingredients supplemented to suit the locals, not all business is strictly sushi experts. Anyways! The restraunt is fantastic. The servers are hospitable, funny, and attentive. the back of the house crew is prompt, and although not "":authentic"" japanese chefs at the downtown location, they are incredible weilding a knife of that proportion with such skill and training, and if you're still not satisfied have a chat with either of the managers and i promise you'll have a smile on your face by the time you walk out of the door. Thank you for your time folks, enjoy the wonders of downtown SA!
Pros: food, service, atmosphere
Cons: i'm at a loss