We've recently bought a pair of ski boots for my husband. My husband suffered a lot from his ski boots so we decided to a give try to Surefoot. The service was perfect, they tried various kinds of boots to find the best fit. After adjusting the boot to his foot's shape, they suggested us to ski some time to see if it works. If it does not, we were suggested to go back and show the parts that does not fit well. After a couple of visits, my husband had the perfect-fitting boots. If he experiences any problems with his boots any time in the future he can have his boots freely adjusted in any of Surefoot stores. What a service!! Of course, the downside is boots are expensive. But if you are experiencing problems with your ski boots it is the perfect place to go.