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Superior Rental - 4 Reviews - RR 322, Southington, CT - Other Rental & Leasing Reviews - Phone (860) 628-4768

Superior Rental

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RR 322
Southington, CT 06489
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(860) 628-4768
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Reviews

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Best

after a rain and wind storm i rented a chainsaw and chipper from superior to take care of a fallen tree and many limbs. the staff was helpful and they had everything i needed read...

Worst

I have only rented equipement (which was in decent shape and had decent rental fees) - but I almost hate to go back because the staff have such an attitude. They really take the ...

Defective Equipment = NO REFUND, not even partial 7/2/2012

Although I like to support local businesses rather than large corporations, next time I will rent from Home Depot, because at Home Depot the customer is always right, especially when the customer is actually right... I rented a towable auger this past Saturday at 2:30 p.m. to keep through Monday 7:30 a.m. I had four holes to dig, 44" - 48" each. The area was a bit rocky, but no large rocks, just three to five-inch wide, flat rocks at the largest. When I dropped off the machine, I told the guys in the back that it didn't work for me. Someone pointed out that it was missing a blade at the bottom of the auger, and he pointed to another one to show me where it should be. That one was missing a blade too. In the end, I got one hole dug complete (80% with a pole and hand post-hole digger, 20% with the auger). I got one hole dug 3/4 of the way (10% with the auger and the rest by hand). I got the other two holes dug 2-3 inches with the auger and determined it would be easier to dig by hand. I used the auger cummulatively 30 or so minutes. When I refilled the gas it took less than a half gallon. I also took an extension, which never came out of my truck. Why would I have needed an extension if the auger couldn't get more than 24 inches deep? When I brought my paperwork inside I asked if there was anything that could be done, that I wasn't looking for a full refund, but just a break since the machine was useless to me, and also since it was rented out missing a blade on the auger. The answer was, "no." more

great help 3/11/2010

after a rain and wind storm i rented a chainsaw and chipper from superior to take care of a fallen tree and many limbs. the staff was helpful and they had everything i needed ready to go. i had my yard cleaned up in no time more

Great rentals 10/29/2005

Over the years we have worked on miscellaneous projects and have always gone to superior rentals to get the machines we need. The bobcat is a really good deal. They have almost any machine and tool that one would need to relandscape their yard. Superior's rentals are inexpensive and easy to use. I would highly recommend going to superior rental for your needs. more

Lots of attitude! 8/22/2005

I have only rented equipement (which was in decent shape and had decent rental fees) - but I almost hate to go back because the staff have such an attitude. They really take the "superior" name to heart!!! I would rather spend my money at a business where the staff are attentive to the customers and aren't so focused on how great they are. Unfortunately, Superior is buying out many local businesses and growing - but I just hope that they can lose the attitude! more
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