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Superior Import Repair - 7 Reviews - 635 E. Burnside, Portland, OR - Auto Repair & Service Reviews - Phone (503) 236-7759

Superior Import Repair

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635 E. Burnside
Portland, OR 97214
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(503) 236-7759
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Superior Import Repair - Portland, OR

Reviews

( 4 )
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Best

I brought in my 2001 Outback in for the expensive work I knew it needed at 95,0000 miles: timing belt, water pump, head gasket. I told them "I am in this car for the long haul, fi...

Worst

Avoid the one on Burnside until it works out the kinks!!! I took my suby there and it was supposed to be fixed that day...yes I made an appointment for 8:00am and by 2:00 that aft...

Outstanding Serivce, Repair and Pricing 11/4/2011

I brought in my 2001 Outback in for the expensive work I knew it needed at 95,0000 miles: timing belt, water pump, head gasket. I told them "I am in this car for the long haul, fix everything you see that needs attention." That is like giving a blank check to any dishonest mechanic and I expected they would find SOMETHING else that needed work. But no, the car was done the next day and the total was LESS than the estimate. It drives better then before and I am astounded. Thanks guys! Pay no heed to those who comment here that they expect dealer level hand-holding at independent mechanic prices. It is not Richie's fault that your 15 year old Subaru needs it's neglected maintenance items addressed. This is an excellent shop! The pricing is outstanding, the staff and mechanics are friendly and willing to talk to you in detail about the issues regarding subaru maintenance and repair and, most amazingly, they don't fix it, or charge you for it, if it ain't broke! What more could you ask for? more

Bad customer service! 2/12/2011

I was new to Portland and needed to get my check engine light checked out. I kept going back to them again and again... getting charged for things and the light was still coming back on. Everytime I called they couldn't "find my file" and had to ask me what the problem was, my name and phone number... which is frustrating when you've been back there as many times as I had. I was waiting on "a quick call back from them" that never came. So I went to a new mechanic my friend recommened and they fixed the light and said they aren't really sure what those guys did in there. GRREAT. Thanks a heap Superior Import Repair for wasting my time and money. more

Superior Customer Service 1/8/2010

These guys have been fixing my Subaru Outback for a few years now. I found them because they were right up the road from my house but I keep going there because they have quick turn around, friendly, honest service, and upfront, reasonable prices. They are so nice, they even offered to drive my fixed car to my house because my foot was broken. I didn't take them up on it just because I knew that it wasn't convenient for them but the offer was so sweet. I trust this shop and will continue to support them and recommend them to others. Pros: quick, friendly, honest service, reasonable prices more

Closer in shop to get my Subaru fixed! 2/2/2009

Since I first found out about Superior Import Repair several years ago, I have made sure they are the only shop to work on my Outback. I don't know a lot about cars, but I trust these guys with my Subarus. I wish I could recommend them to my friends who don't drive Subarus! The one issue I have had with Superior Import Repair is that it was difficult for me to find time to make it out to their 82nd location. Thankfully, they opened this second shop closer to downtown. The service and prices are the same I received at the 82nd shop - honest and affordable. Pros: Best Subaru repair shop anywhere. Honest and fair priced. more

Great Service! 1/31/2009

I very happily used the shop on 82nd since buying an Outback, and this one on Burnside is even more convenient for me, since it's close to work. I get great service and I'm always pleasantly surpirsed at the reasonable charges. Richie and crew offer good advice to keep repairs manageable. In true Portland fashion, they recommend local establishments for coffee, etc. The new digs have expanded waiting area, but it's the honest service and fair pricing that will keep me coming back. I highly recommend more

Good place..... 1/25/2009

I had a good experience at this location, I've never been to the 82nd shop, but I don't think I need to. I didn't get any hint of dishonesty or any other of the mechanic cliches. I needed a drive shaft and they were half the price of another subaru shop, and they didn't come out with a long list of things that I absolutely had to let them do right away, I hate it when that happens, unneeded stress. They had my car up within 20 minutes and done by mid-day. I'll go back to them before I look elsewhere, even though I live in Beaverton, I got a pretty good vibe from them. more

stick with the shop on 82nd...maybe 1/15/2009

Avoid the one on Burnside until it works out the kinks!!! I took my suby there and it was supposed to be fixed that day...yes I made an appointment for 8:00am and by 2:00 that afternoon they hadn't even looked at it. Then it took three days to get it back to me. When I pick up my car, it now vibrates uncontollably when in gear and the brake depressed. I walk back into the shop and tell them what is up and have to leave it for another day. I go to pick it up the next day and they say they have "redone" all the work that they did and don't know why it does it but would be happy to look at other issues, gonna cost me though. "Your car is getting older" Neither the owner or his son would look me in the eye during while talking to me. I say no thanks and leave. This is back in October. The weather gets colder and I start using my heat and notice a horrible exaust-likesmell when the car is not moving blowing in through the vents. I take it somewhere else to have it looked at and the shop says "You must have had some work done recently? Looks like they forgot to reconnect three hoses to the crank case" I had only heard good things about this place before but that was the one on 82nd. Good prices but be careful. more
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Additional information

  • Hours:

    Tue-Fri 8am-5:30pm
  • Neighborhoods:

    Buckman, Southeast Uplift Neighborhood Program
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