After checking BBB on another garage door company, we ended up ditching the company in question (after learning they had their contractor license revoked!) and went with Superior Garage Doors. Superior Garage Doors have an EXCELLENT rating with the BBB and after purchasing a door, we can understand why. They sell quality doors and have a very professional staff. We paid slightly more than we were expecting, but we felt in this case, "you get what you pay for!"