This company lies, cheats and delivers horrible service. Many drivers will tell you a certain rate and then ""adjust"" that rate once you get to your destination. Today was the last day I will ever use them, I told the driver to wait for two minutes at a stop two blocks from where he picked me up and then when I returned (with freezing rain beating down on me) to my surprise he was gone. I almost forgot to mention that he tried to charge me $16 to go 6 New York City blocks. The Radio Dispatchers are just as bad, always cooperating with the driver in any dispute such as these sleazy price adjustments. And I know what I'm talking about because I've used this company for the last four years. I usually tolerate it because they were cheap and a normally $6 dollar fare by yellow cab was usually only a dollar more (and so on and so fourth). While most car services are sleazy, this one is by far the worst. call High Class or something like it if you need a fast efficent service... but to be honest I dont know of any cost-effective efficent services in the City so take caution every time and demand a legitimate fare.
Pros: used to be cheap
Cons: everything from the drivers to the extremely rude male dispatcher