Minus 5 Rating
.
Showed discount coupon to receptionist prior to haircut and she said, fine, she would deduct amount at the end of haircut. TWhen customer went to pay, the same receptionist said coupon could not be used because it was the day BEFORE a holiday and they considered THAT day the holiday for purposes of the coupon.
Called and spoke with manager, Sharon, next day and she was beyond disrespectful to customer, ridiculously debating the actual date of the holiday, and ridiculed and tried to humiliate customer when they returned to shop for the amount of the coupon as was agreed to by manager, Sharon.
more