Walked in on Sunday 1/8/12 for a haircut for both myself and my daughter. My hair was long, falling directly below my chest & I asked that no more than 2 inches be cut off & that it was layered in front. The stylist Emma totally butchered me. I specifically asked for LONG layers. They stop at my chin, and the rest falls at the 2 inch above starting point. ITS HORRIBLE. LOOKS LIKE A MULLET! I cried the entire way home. Another stylist did my daughter's hair & did a beautiful job but apparently Emma with her purple & glittered hair got her license in the back of a tattoo shop. I on the other hand have to walk around with this catastrophy on my head for atleast 6 months until it grows out. It is so short in places it wont even stay in a pony tail & I work in an atmosphere where my hair has to stay pulled back. I have never had a worse cut in my life & can not stop crying! I will never in my life stop in this shop again.