10 years as an Area Director and restaurant owner we went on a Sunday morning for breakfast. We waited less than 5 minutes for a table. The waitress brought our coffee cups with her fingers inside the cup. Later bringing the coffee she took our order. It took a while and I observed a particular waitress step outside to the pooch friendly area and reached down to pet a dog, then she stepped back in and scratched her head deeply. Next she handled two money transactions. The hand sanitizer on the counter was never touched. She then went into the kitchen and in an instant came out and delivered three plates of food to the table behind us.\r
When we asked for thee check again the waitress apologized and said her boss yelled at her for us waiting so long. I suggested she yell at the waitress with the bad food handling skills. It turns out that waitress was the owner.
Cons: Poor food handling skills