What a horrific experience. Never again. Sunset Limo did offer a gift card for future service, but I would not ever deal with this company again.
I have multiple grievances from my evening with sunset limo, notwithstanding the wrong limo (that is right, I am not even sure they have a pink limo, we and two other friends have tried to book this, only to NEVER have it show up).
Upon entering the limo we noticed that it had not been picked up from the previous party. There was trash and red silo cups full of red wine around in the cup holders. Come to find out, there was broken glass from the previous party (see below)
Poor Limo Upkeep / Sound Issues
Along that drive up to Westminster, it sounded like the whole back end up the limo was going to fall off. I have never been in a limo that had such a poor system of suspension. The girls that were sitting in the back ended up having to crunch in the front just so they were more comfortable.
When trying to hook up the ipod to the stereo, the sound system when turned onto the AUX station sounded so bad that we had to settle for the radio. The driver offered no assistance and suggested that this was the norm.
During the night we found out that there was a cable broke that wouldn't allow this limo to either stay in park or apply the parking break. I am still unclear on the specifics. While clearly a safety concern, it caused multiple occasions where we had to be strategic about where to park (e.g. not an incline and far away from the front of some bars and clubs).
Broken Glass in the Limo from the previous party
On the ride back from picking up the carpet, I put my knee on the ""dance floor"" to move seats and cut up my knee on glass. Upon inspection, we noticed multiple pieces of broken glass on throughout the limo. We did not break any glasses. Upon talking with the driver, we were made aware of the fact that the previous party broke a glass. The glass was not adequately cleaned up, this is unacceptable.
Upon finding out that I was cut, and bleeding, the driver did not offer any assistance.
I would never use these jokers again.