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Sunrise Pools - 3 Reviews - 905 Keenan Cir, Plano, TX - Other Reviews - Phone (972) 422-5017

Sunrise Pools

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905 Keenan Cir
Plano, TX 75075
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(972) 422-5017
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We moved to Texas in 2006 and on the advice of people who at the time trusted Sunrise Pools, began construction on our pool almost immediately. Our problems began the day the po...

Nightmare! 3/31/2008

We moved to Texas in 2006 and on the advice of people who at the time trusted Sunrise Pools, began construction on our pool almost immediately. Our problems began the day the pool was dug and continue to date. We have had contractors show up at our door threatening liens on our property for money due them from Sunrise Pools, have had pool lights not working for months at a time, never had instruction as to how to work the equipment and maintain our pool, still have volleyball sleeves that we paid to have included, have an inadequate remote control for our pool, and STILL have drains that do not work properly. We have left countless messages and have heard nothing. After filing with a governing agency (this won't let me name it) someone was finally sent out to "replace our light"...there was water in it (I told him that when I first reported the problem)!!! The people who recommended Mr. Pyle now have a large hole in their yard and can't get him to complete the work. Our contract stated that our last payment was due at plaster and like fools we paid it...looking back it was a very one sided contract. Promises of "I'll be there tomorrow" have been empty. We continue to call and leave messages, most of them not very nice, when the mailbox isn't full. What should have been the fulfillment of my dream has become a nightmare. Pros: the pool is beautiful :) Cons: We've been lied to and duped more

Buyer Beware, he takes your money and leaves your yard a mess without a pol 3/25/2008

Do not hire this pool company!!! It has been over a year and our pool is no where near completed. This guy claims to be a "Christian"....builds houses in Mexico and Central America for the poor and does not pay his day labor! His work is shoddy and inconsistent because he keeps hiring day labor with promises to pay them tommorrow and then he doesn't pay them. When you finally reach him on the phone he promises to send someone the next day. The next day arrives and the person may be out there for an hour or two with no materials. Currently March 2008 there are 3 other families in our situation: two in Frisco, one in Anna and one in Carrollton. Do not sign a contract with Sunrise Pools or you will be in the same situation we all are in- he has 90% of our money and only 60% of the work has been completed! Pros: not one Cons: he is a liar more

Difficult process 12/30/2007

......... Pros: . Cons: .... more
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Additional information

  • Neighborhoods:

    Greenhollow
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