Within one week of moving in to a house, I had a difficult case of lock issue - key got stuck in the front door key hole with a not-your-everyday-kind-of door lock. Dan from Sunnyside Local Deadbolts & Keys arrived promptly and was very knowledgeable. He knew immediately what had happened and said it's an expensive lock and the way that key is jammed in the lock, there is a chance that we might have to special order the same lock... He also revealed that the previous owner, who probably did the installation himself, didn't do a professional job. Pieces were broken and glued back; holes were not cut right and had to be patched... :(
It was late and the locksmith had to come out the next business day. He was careful and explaining everything to me. It took a long time for him to take down the lock, without damaging the lock. He has the can-do attitude, he eventually got this complicated lock working again - saving me big bucks and the delay of having to re-order another one.
He also figured that the reason the key got stuck to begin with, was because we worked too hard trying to lock/unlock the door. (it wasn't a very smooth feel.) He suggested using a key with bigger handle and surely the bigger key made a world of difference.
Thanks so much Sunnyside! I highly recommend anyone who needed any key/lock service to use him.