Every once in a while, we all make the mistake of misplacing a credit card, and at the least you expect business personnel to be honest with you. Not the case at this Subway. After eating my sandwich in the restaurant, I walked down to Coffee Bean and then realized I didn't have my credit card. I walked back to Subway and asked the girl behind the counter if she had my card. Without hesitation, she replied in the least concerned, most obnoxious tone, ""No"" and walked away. I searched the restaurant, and even dug through the trash. I then went back to the same girl and pressed her, saying ""I just used my card here, you did not give it back to me, it has to be here."" Now cornered, she still had the nerve to demand, ""What's your name?"" After replying to her infuriating question, she produced the card. This exchange put a damper on my day, but thankfully, the kind service and good quality of Coffee Bean next door made up for it.
Cons: Dishonest employee