Working with a fabulous group of women, we tend to order out for lunch at least a couple times a week. The only place we've ever had a problem ordering from would be Sub Shop. My first complaint is that I have to call in several orders and everyone is paying separately so, of course, I would like separate totals. When I asked the Sub Shop lady for separate totals she said she was unable to do that and only could give me a total balance. Which really boggles me because how would they get the total if they didn't figure up everything anyhow. I got the impression she didn't want to take the time to call me back with totals. This has happened twice when calling in an order, with two different people. The last 3 times we ordered the food has been late and usually cold (hot subs), our orders were missing an item or two, which really messes things up since someone ends up without lunch or waiting another hour for them to bring the correct food back. We do not order from Sub Shop at all anymore, the first couple of times we thought maybe they were just busy and we'd give it another try, but we seem to have problems every time we order. The food is average, it's not bad, but there are a lot better sub places in Jefferson City. I do not recommend Sub Shop, especially if you want it delivered.