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Stunners N Smashers Spalon - 5 Reviews - 5035 Lone Tree Way, Antioch, CA - Beauty Salons Reviews - Phone (925) 777-3300

Stunners N Smashers Spalon

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5035 Lone Tree Way
Antioch, CA 94531
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(925) 777-3300
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Stunners N Smashers Spalon - Antioch, CA

Reviews

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Best

I am a frequent spa goer and have been to almost all the places in this area. I started to go to Stunners when it first opened. This place is very close to my house and extremely ...

Worst

I have been to this salon only one time. I asked for highlights/lowlights, and came out with all the same color. I was not satisfied at all with the service I received. I will not...

Went there to use my gift card 9/27/2010

So I went to this" spa" to use my gift card and the lady at the front stated that my gift card was only good for "certain services at this spa" since when was a gift card restricted from being used for a service??? This spa was rude and to me looked like a ten dollar hair cut joint. I would never go there again. Actually never would I have stepped foot in a place like that except for the fact that I had recieved a gift card. This defintely is not a spa. Just look at the name. It says it all.... This place actually says they are phasing the spa finder gift cards out and not going to be taking them, so why are they still advertising that they are still taking these gift cards and being picky on what services you can use them for... What a trashy place..... more

Not Happy 3/13/2010

I have been to this salon only one time. I asked for highlights/lowlights, and came out with all the same color. I was not satisfied at all with the service I received. I will not go back. more

best ever 5/24/2008

I am a frequent spa goer and have been to almost all the places in this area. I started to go to Stunners when it first opened. This place is very close to my house and extremely affordable. I also like the neighbourhood. Since it has opened the place is always crammed with people and each time I go i find more and more people talking about it. I feel that the more popular a place gets people try and sabotage their image more. thats called JEALOUSY!! however that is sign of poularity too.. how many times have we heard that a cool girl at school has been given bad names.....but hey she is popular. The customer service is awsome. I have always had one girl for my eyebrows and she is great. Not untill very recently I found out that she was the owner. I find that very low key and amazing how discretely she has managed to keep the place running. Some faces have changed and I see that hair dresser industry seems to be very volatile and gossip oriented. I dont however see how posting below fails to recognize that she paid for the job and that should have been the emphasis. BUT PEOPLE!!!! GET A LIFE. Stunners is a chain i believe. It would seems very hard to believe that the postings below are not right. I have seen people receiving good work and I myself want to say that my eyebrows have never been better before. Keep up the good jon Stunners Team and dont let these rocks get in your way. LOVE YOU ALL more

Best services ever 3/5/2008

After reading the review below, I just feel it is my duty to post my opinion about the spalon. I have been there after thery opened and since thern their business seems to get busier and busier. Everytime I am there I see the good quality work and customer service. They have threading service there that is the best. Thanks more

A Terrible Experience 2/25/2008

I went there for the first time about a week ago. I have never been treated so poorly in my life. I arrived at the salon a bit depressed, hoping to leave invigorated with a new hair style, and instead I left feeling worse than ever. I’d recently taken out my hair extensions, and went in to receive a relaxer and a cut from a stylist I met in a coffee shop nearby. She turned out to be rude, snappy, and just flat out condescending throughout the entire treatment. She even suggested shaving my head. I wasn't sure exactly what I wanted, but I knew I didn’t want to walk out of there looking like Grace Jones; so I suggested a few layers in the back, and to cut off all of the split ends after using the relaxer. I ended up with a bowl cut and a bunch of fizzy, ironed over split ends. After seeing my silent reaction to the finished product, the stylist asked very rudely if I wanted to do my own hair. Trying to make the best of the situation, I asked for a bit of pomade to add some texture to the back and a comb to cover the hideous skull length part in the center of my head. She then began to chide me after I was finished for putting the product in my hair. I wondered why she would hand it to me if she knew it was greasy and would further exacerbate my hairstyle, but I didn’t want to make the situation any worse so I just said “Okay, don’t worry about it” and smiled at the other girls who looked dumbfounded. She then tossed the scarf I wore in at me, and said they would ring me up at the front. When confronted with a higher price than I was originally quoted, I was a little hesitant to hand over more than $100 because the service I received was so unfriendly (to say the least), and the end product was terrible. The manager came up and after I told her why I was upset, she replied "Well... it's not whether or not you're happy with your style; you pay because we preformed the service." The stylist then came up with an extremely nasty attitude and even accused me of not having the money to pay the bill. By this time, I was completely speechless so I just handed over the cash and left the salon in tears. With a name like "Stunners & Smashers" I was expecting a little more creativity and a lot less hostility. This "spalon" has no class, and obviously chose the wrong name for their demographic. My advice to everyone out there: PLEASE BEWARE OF THIS SALON, as long as it is under the same poor management, you’ll wind up paying for the product and not the service… and even worse they just might humiliate you from start to finish. more
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