I went there for the first time about a week ago. I have never been treated so poorly in my life. I arrived at the salon a bit depressed, hoping to leave invigorated with a new hair style, and instead I left feeling worse than ever. I’d recently taken out my hair extensions, and went in to receive a relaxer and a cut from a stylist I met in a coffee shop nearby. She turned out to be rude, snappy, and just flat out condescending throughout the entire treatment. She even suggested shaving my head. I wasn't sure exactly what I wanted, but I knew I didn’t want to walk out of there looking like Grace Jones; so I suggested a few layers in the back, and to cut off all of the split ends after using the relaxer. I ended up with a bowl cut and a bunch of fizzy, ironed over split ends. After seeing my silent reaction to the finished product, the stylist asked very rudely if I wanted to do my own hair. Trying to make the best of the situation, I asked for a bit of pomade to add some texture to the back and a comb to cover the hideous skull length part in the center of my head. She then began to chide me after I was finished for putting the product in my hair. I wondered why she would hand it to me if she knew it was greasy and would further exacerbate my hairstyle, but I didn’t want to make the situation any worse so I just said “Okay, don’t worry about it” and smiled at the other girls who looked dumbfounded. She then tossed the scarf I wore in at me, and said they would ring me up at the front. When confronted with a higher price than I was originally quoted, I was a little hesitant to hand over more than $100 because the service I received was so unfriendly (to say the least), and the end product was terrible. The manager came up and after I told her why I was upset, she replied "Well... it's not whether or not you're happy with your style; you pay because we preformed the service." The stylist then came up with an extremely nasty attitude and even accused me of not having the money to pay the bill. By this time, I was completely speechless so I just handed over the cash and left the salon in tears. With a name like "Stunners & Smashers" I was expecting a little more creativity and a lot less hostility. This "spalon" has no class, and obviously chose the wrong name for their demographic. My advice to everyone out there: PLEASE BEWARE OF THIS SALON, as long as it is under the same poor management, you’ll wind up paying for the product and not the service… and even worse they just might humiliate you from start to finish.