I have gone to two different stylists at this salon, and I always walk away ecstatic about my hair. I had dark brown hair, and I wanted to go back to blonde, and Courtney was able to do it for me in ONE day, which is near impossible. However, she did give me the choice of doing it in one day, or doing it gradually, which would be healthier for my hair. Every time I go in, they always offer me a drink, they have a separate room for you to put your robe on, and everybody is extremely friendly. I love this place!