Usually I love this place, but today one of the dog stalls was a mess and I used the other (in pristine condition), but when the water first came on it was freezing cold and then almost immediately went to scalding hot. Not only that but the flee & tick shampoo never worked and then when I tried to use the oatmeal shampoo it took almost a minute to come out and then there was hardly any. The only time my dog got really soapy was with the conditioner...and by then my hands were so red because of the extremely hot water that I was rushing to get my dog washed before we both had heat strokes. I tried to find an attendant to let them know of the problem, but there was no one working at the time. I was very disappointed with the quality of dog wash. I will be looking for a new place for next time.