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Strand Brothers Service Experts - 8 Reviews - 1900 E Howard Ln E, San Antonio, TX - Plumbing Contractors Reviews - Phone (512) 535-3571

Strand Brothers Service Experts

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1900 E Howard Ln E
San Antonio, TX 78295
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(512) 535-3571
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Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX
Strand Brothers Service Experts - San Antonio, TX

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Reviews

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Best

The repair tech was on time and courteous. Repair did not seem economical. Asked for replacement quote. Sales person was professional and informative. Rebates from Austin Energy a...

Worst

They are a total nightmare of a company. Our problems just started so I'll refrain details until our case has been adjudicated. I'll share my experience regarding the so called ...

Editorial review from Citysearch 2/27/2015

It was easy to give Strand Brothers Service a five star rating. They just completed replacing our 13 year old AC/Furnace with a new unit. Pricing was competitive and they handled everything associated with getting energy rebates from Austin utilities and the gas company ($1786) plus rebates from Lennox. The installation crews were very professional and took care of several minor problems they discovered that were not part of original purchase price (no charge). I have built a home and completed significant remodeling of another and the Strand personnel were among the best I have encountered. Best of all was the quality of clean up at end of job and follow up to make sure everything was working OK. more

Editorial review from Citysearch 8/30/2014

I needed a new dishwasher installed and extensive work on the pipes/valves under the kitchen sink. The technician, Paul Schultz, did the work in a very professional and expert manner, and was very courteous and explained the work thoroughly prior to beginning. The cost was reasonable, and Mr. Schultz arrived on time and completed the work in a timely manner. This company did a good job for me, and I recommend them to others. more

Editorial review from Citysearch 8/26/2014

Excellent experience...we had major plumbing problems that required immediate attention. Brandon P arrived ready to get the job done!!!! He was knowledgeable, courteous and worked tirelessly to get the work completed to our satisfaction...Highly recommended more

Editorial review from Citysearch 7/20/2014

I had a problem with my water heater yesterday. Typical that when things go out, it happens on a weekend! I was relieved to find Strand Brother's 24/7 service online, and that someone could show up in less than an hour. \r Brandon was the plumber who arrived on time as promised. He quickly diagnosed the problem and was able to get the heater re-lit. He also showed me how to do it as well. \r I appreciate his professionalism and kindness in helping to resolve the issue so quickly. more

Editorial review from Citysearch 12/8/2013

They recommended then installed a Navien tank less water heater. When time came for service/repair......not a qualified technician to be found. Started trying to get this problem fixed in April 2013, just spent the coldest weekend so far this winter with no hot water. Tired of cleaning up after these folks, everybody else wears boot covers but not these people. Same technician came out to fix this unit 3 times and failed, two times he tried to charge me for not fixing it. One technician was at least concerned enough to put in the time to try to get this resolved. Will never use this company again. I am really looking forward to finding another company that really does have ""expert service, guaranteed"" more

Do not Use this Company! 1/31/2012

They are a total nightmare of a company. Our problems just started so I'll refrain details until our case has been adjudicated. I'll share my experience regarding the so called ""Service Experts"" at a later date...""Service Experts"" give me a break! Warning don't use this company! Use a local based company that will fill their responsibilities and obligations to their customer. more

Very Unprofessional 9/16/2010

It's interesting that they only wear the slip covers over their shoes to come and do the estimate for the job. The workers never wore any, and instead used drop cloths to walk on. There was particles and dust from cutting the new ceiling vents all over my house. They did not confirm dates with us, and the supervisor never comes to talk to you when there's a problem. I would not recommend this company, and am extremely disappointed, since I honestly thought they had a reputation for being a good professional company. They had a lot of room for improvement, and it seems like they have very lazy management!! more

Strand Brothers Svc Experts is exceptional 12/16/2009

The repair tech was on time and courteous. Repair did not seem economical. Asked for replacement quote. Sales person was professional and informative. Rebates from Austin Energy and IRS made the job economical. The installation techs and quality inspection from Strand was far beyond our expections. I highly recommend Strand for quality and value more

Overpriced and misleading 8/26/2009

Expect to pay over $200 to have your HVAC drain line flushed, yes, over $200 and it requires no parts and takes about 10 minutes. Oh yeah, they may also try to tell you that is not the real problem, that you really should replace the whole pan, it is pretty old after all, give me a break! If you have more than one problem, say a leaky faucet and an HVAC problem, that is two diagnostics at $70 a pop! Plus the repair! Move on to the next company, these guys are just too rich for my blood. more

There is no 0 rating 3/31/2009

I just paid $241.00 for a part that cost $44.00. And watching him have so many problems after installing the part I have my doubts that he did the right diagnosis. I have not found anyone reliable but I do know I will not use these people again. Is there honest people out there? I recommend the same for you. I feel totally ripped off. Pros: arrived on time Cons: very, very expensive more

Unacceptable Response to Warranty Issue 7/8/2008

We had a new AC installed and the compressor went out while it was stilll under warranty (after 18 months). When we called to get it replaced, they quoted $1,544 labor. (the labor warranty was for 12 months and the parts warranty was for 5 years).\r \r I had someone else look at the problem and they said it would take about 3 hours labor. When I asked Strand Brothers if they would order the replacement compressor from Lennox, they refused.\r \r Make sure you understand the warranty terms if you do business with Strand Brothers. Cons: Uncooperative on warranty work more

Big Business with the Family Touch 1/9/2008

I have been using Strand Bros. for years to service my heating and cooling systems. Their advertising plays up the Strand family, but it's not just a marketing gimmick. Don't be surprised if the matriarch personally answers the phone (even though she is in her 80s). One of her "boys" came out today to perform an energy audit and pricing for a new system. There was no hard sell for all the bells and whistles and he spent time explaining all of the rebate and discount programs. I have used other companies for service a couple of times, but never felt they were as competent or fair as Strand. more

Good a/c service 11/22/2007

This company nursed my old a/c unit along for a couple of years until it finally grew too worn to repair any more.\r I replaced my unit this year and am very glad I did since my electric bill was cut in half.\r They were able to get me a no payment/no interest deal for 1 year.\r All the technicians and repairmen I have dealt with have been very pleasant and knowledgeable. more
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Owner Message

  • Strand Brothers Service Experts Your home is the one place you should breathe easy and feel most comfortable, no matter what. Your heating, cooling and air quality equipment are what ensures your home's comfort, every day.;We offer complete, custom home comfort services specifically designed for you and your family and performed by our trusted furnace and air conditioning contractors*:;--Heating systems inspections, maintenance, sales, equipment installation, warranties and service plans;--Air Conditioning and cooling systems inspections, maintenance, sales, equipment installation, warranties and service plans;--Full line of Indoor Air Quality solutions, including every type of air filter, air cleaners, humidification control, fresh air ventilators and duct sealing;--Energy-saving Green Solutions, including household energy-reduction products and green heating and cooling technology;We're professionally certified;North American Technician Excellence is the most prestigious technical certification in the industry, and having N.A.T.E-certified technicians is a standard we value greatly. We also keep our technical skills honed with ongoing training through HVAC Learning Solutions, our own nation-wide, top-of-the-line technical, customer service and business training program. Our furnace and AC contractors are specifically trained to be customer-focused, with a positive attitude and excellent people skills. All our technicians wear photo ID badges and are carefully screened for your personal protection and peace of mind.;We're part of your community;Strand Brothers Service Experts is locally operated to best serve you, our own friends and neighbors. We live, work and play where you do, and we're committed to keeping homes in our community a great place to live. So we're always right next door when you need us. You can reach us anytime call to schedule an appointment online. But our strength doesn't stop there.;When we offer Guarantees and Warranties, we'll be there to b. |Water Heater Installation|Boiler Repair|Water Heater Repair|HVAC Contractors|Heat Installation|Ventilation System Service|Central Ac Repair|AC Unit Repair|Central AC Installation|Outdoor Cooling System Installation|Outdoor Cooling System Repair|Residential HVAC Service|Amana Service|American Standard Service|Aprilaire Service|Armstrong Air Service|Bryant Service|Ducane Service|Goodman Service|Honeywell Service|Lennox Service|Payne Service|Rheem Service|Trane Service|Xenon Service|AC Unit Installation|Air Quality Testing|Duct Cleaning|Furnace Repair|Hvac Cleaning|Boiler Installation|Heater Repair|Commercial HVAC Service|Heat Pump Repair|Heat Pump Installation|Furnace Installation|HVAC Maintenance|Carrier Service

Additional information

  • Hours:

    Daily 24 Hours
  • Payments:

    American Express, Master Card, Visa
  • Neighborhoods:

    Dessau Point Business Park, River Ranch
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