I agree with all the negative reviews ,she is possible the worst dentist and business person I have ever dealt with. She took two tries to get the correct crowns replaced. She promised not to take two weeks on the second set, but did any way. I asked her to prepare a plan with my new insurance to do the dental work I needed and email it to me. She agreed and her office manager was to do that. We set a tentative appointment based on her getting me that information as I wanted to budget for it. I canceled first appointment and asked for the plan to be emailed and rescheduled the appointment. The plan was never emailed and I got a call and a bill for a missed appointment. I think it was the dentist not the office manager that actually called about the missed appointment. I asked about the treatment plan that I had never received. She claimed it had been mailed, I checked it never was. Then she claimed I owed her for 2 hours and she would turn me over to collections. I still needed dental work so was confused why we went from working out a misunderstanding to screaming that she would send me to collections. I believe she is bipolar or the worst customer service person I have met. I went home and looked at the bill and decided I would pay for an hours fee as disclosed on her website and was preparing to send a check ,when I received a collection notice. I can not believe she is in business and mouth where she did the work feels sensitive at the gum. This is one Dental Practice to avoid. I will never seek out a doctor, dentist or anyone I plan to do business with without checking reviews on the Internet.