I ordered a couch back in Jacksonville and was informed that it would be deliverd from the store down here in Tampa. After waiting 3 weeks with no response I called to check on my order. I was treated very unprofessioinally and rude by the gentleman answering the phone at the Tampa store. He questioned if I had really made a purchase because he did not have any records in his system, then preceded to inform me that i had no idea what I was talking about with my order.The customer service in Jacksonville was great, but down here in Tampa it needs vast improvement in order for me to ever consider purchasing from this store again.
Cons: Horrible service, unprofessional to customer.