Whomever rates this salon less than a 5 is CRAZY! I literally didn't know what I was goign to get, but when I finally got in there and told them dozens of horror stories, Eric QUICKLY went to work making me look GREAT! Impressed, NO, I'm way over impressed. They do a Perfect Job! They are all funny, smart, beautiful and the Salon is Perfect! I would recommend this to ANYONE looking to get away from the stupidity that is ""todays high priced salon"" Go to Steven Michael's and GET MORE than what you paid for!! This is real review, I was there today at noon, and I feel amazing! Thanks all of you, again and again!! I'll be back Eric!!