It was a very easy experience. I love my new car and was pleased with my 2 trade ins I had. The rebates made it that much better. I like the way that everyone treated me. Being a single mom I appreciate the fact that I was treated like a person. I felt like I was treated the same as if my Dad had come in to buy a car. I was not pressured but I was very much informed on what I needed to do and what they would do for me. I thought about this and with in 36 hours of I was down two cars and upgraded in my new Enclave.