I am going to make a very educated guess that the good reviews for this place is by one of the Sterns themselves.
Having said that, lets get started.
I lived in a building that had a manager that wasn't really a manger. When I asked him to help out, he barked at me in a drunken voice and said he only gets a hundred dollars off the rent and doesn't even have keys to the units, so do not aks him anything.
The building had mold, all over it. Even the plumber told me he had never seen so much mold from leaky pipes.
The air condition unit didn't work and Ophir Stern did not want to change. This old unit looked about 30 years old, I think buying an air conditioner every 30 years is not so awful.
The kitchen stunk. I never cooked a single thing the entire year I lived there.
And the prices are high.