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Stephen Leigh Jewelers - 2 Reviews - 1415 Hancock St, Quincy, MA - Personal Care Reviews - Phone (617) 471-4824

Stephen Leigh Jewelers

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1415 Hancock St
Quincy, MA 02169
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(617) 471-4824
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Reviews

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Best

As a younger shopper I am usually treated, not as a valued costumer, but a child looking through her mothers things. At Stephen Leigh, however, I was treated with respect and true...

Worst

I rarely write reviews, but this time I had to take some time to report subpar and unacceptable service. I brought my watch in for a very simple battery change. So I wait there ...

I regret using their services 11/10/2009

I rarely write reviews, but this time I had to take some time to report subpar and unacceptable service. I brought my watch in for a very simple battery change. So I wait there for the battery to be changed by the jeweler, and once my watch is returned to me, I notice 2 huge chips on the glass on the face of my watch which weren't there when I initially handed my watch over to him. I immediately bring these 2 big chips to the attention of the jeweler, who then makes a guilty/smiling face, and retorts that my watch has other scratches. I make him re-focus on the 2 chips and ask him to polish them off, and he refuses saying it can't be polished off and nothing can be done. Nice way to treat a customer, isn't it? Also, whenever I talk about this store, people tell me they never go there, since the quality of service isn't good. I wish I knew that before I went in there. Save yourself the trouble, go elsewhere. Pros: None. Cons: Worst Customer Service more

great local jewler! 11/2/2005

As a younger shopper I am usually treated, not as a valued costumer, but a child looking through her mothers things. At Stephen Leigh, however, I was treated with respect and true friendliness. As long as I live within distance Stephen Leigh is my jeweler. Pros: good parking, great value for quali, excellent service Cons: smaller selection more
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Additional information

  • Hours:

    Mon. - Wed., Fri. 9:30am - 5:30pm;Thu. 9:30am - 6:45pm;Sat. 9:30am - 5pm;Sun. CLOSED
  • Payments:

    Master Card, Visa, Discover
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