The last time my husband and I went to Steak and Shake we were on are way home from my sisters about an hour and 1/2 drive. So we decided to stop here. My husband got stopped at a few lights so was behind a way and my girls and I went in. First we went to the restroom and then proceeding to stand in the front waiting. No one ever acknowledged us. Even a manager walked by carrying in supplies. They did come right where we were standing to checkout someone. We waited for 15 minutes and decided to go somewhere else. I'm not impressed.