JavaScript is not enabled.
State Farm - 1 Reviews - 7609 Grandview Avenue, Arvada, CO - Insurance Services Reviews - Phone (303) 424-4895

State Farm

Claim
marker
7609 Grandview Avenue
Arvada, CO 80002
marker
(303) 424-4895
Incorrect info? Correct your listing

Photos

State Farm - Arvada, CO
State Farm - Arvada, CO
State Farm - Arvada, CO

Reviews

( 0 )
( 0 )
( 0 )
( 0 )
( 1 )

Best

All reviews seem negative

Worst

I have been a longtime, loyal customer of Joe Kelsey and a lifetime customer of State Farm. I have NEVER had to file a claim. Several months ago, I moved out of the country and ...

Awful Customer Service 8/15/2011

I have been a longtime, loyal customer of Joe Kelsey and a lifetime customer of State Farm. I have NEVER had to file a claim. Several months ago, I moved out of the country and put my car in storage. I recently returned for a short trip, and thought it would be easy to take my car out of storage and reinstate my insurance. No such luck. Eric, the office manager, was rude and said it would take 2 weeks to get my insurance going again as I had to ""reapply"" or something of the sorts. I kept trying to get an answer as to why it would take so long, and I was met with vague comments about this ""being their policy"". I asked, surely, that when people buy a new car they can insure it the day they get it? Otherwise, NO ONE would have a policy with Joe Kelsey, having to drive uninsured for two weeks. Again, Eric gave some vague answer that made no sense. I started thinking about my history: ""did I do something to make them angry at me?"". Like I said, I have never filed a claim. I have paid on-time for five years, and they have never had to pay anything out due to an accident. Embarrassingly, I had my father call back to deal with Eric (he is a lawyer and has dealt a lot in insurance law). He was left just as confused and baffled as I was. Eric refused to answer his questions. He asked Eric to find the answers and call us back, we never received a phone call. Instead of letting it consume my day, I went to another agency and got insured in 15 minutes and am paying 30 dollars less a month for the same plan. I'll be on the road again tomorrow, but not with Joe Kelsey getting my back, ever again. Shop around. Joe Kelsey will treat you like dirt just like all of the others, so you might as well get the cheapest option you can find. more
< Previous 1 Next >
SUMMER SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 9/30/2018

The coverage you need. The price you want.

Owner Message

  • State Farm Insurance- Auto, Life, Fire. Call, click or visit your nearest State Farm representative for more information about our many products and services including; Insurance for Automobile, Homeowners, Condominium, Renters, Motorcycle, Flood, Farm and Ranch, Personal, Life & Annuities, Health, Disability, Long-term Care, Business & Commercial, Boat and more. Our Agents can also help guide you in your financial decisions by offering Mutual Funds for your personal retirement, education savings, business retirement and a variety of other account types. State Farm Bank offers the convenience of Online Banking, Credit Cards and Loans as well. More details are available by clicking on our website. Like a good neighbor, State Farm is there.

Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Neighborhoods:

    Olde Town Arvada Area
badge