It's hard to rate Starr Companies in terms of service and my total experience. I have no problem recommending them. I think they are a very reputable and good roofing company. The gentleman I worked with, Chris, and his secretary, Lisa, were very nice. I have the utmost respect and admiration for them both. However, I didn't care of the workers and how they disrespected the house.
I would never have the actual workers back again. I live in a nice manufactured home, and I was sitting in the living room when I heard a great big huge sound, like a bomb. The workers had dropped the roofing materials and the impact made pictures fall off my walls. They could have done structural damage too for all I know. I was just furious with them! They were also supposed to pick up all the nails, but they were very messy. Chris was aggravated with them too. Both he and his secretary I had no problems with. They were a little hard to get a hold of at times, but they were good otherwise. As far as I know, the roof is good, and that's all I can say.