I ordered my usual, Venti Caramel Macchiato with Whipped Cream and Extra Caramel. Guess what? It came cold, similar to a Frappucino. Yuck!
I've been ordering this for over 10 years now, as far as I remember, and never once have I received it like this.
Four stars still though since I think the Barista is just new at the job and was pretty nice, so couldn't very well get him fired. Maybe just pay close attention to the order next time?