If there is anything that describes this Starbucks the above title would be it. No matter when you arrive there seems to be a really long lines here, frequently double looping lines, and at times all the way out into parking lot. NO THE COFFEE ISNT THAT GOOD. Malibu has an inherent anti-growth policy allowing very few operators regionally. This coffee house seems to benefit from that competition where it has no incentive to improve its service (long lines) or consistency of its coffees (its prepared different every time) nor prices (a cappuccino will set you back near $4). There are hordes of boxes all over the place in this Starbucks and the ambience is totally lacking.
Pros: Occassional goodCoffe, regional, Coffee!
Cons: inconsistent, regional monopoly, Expensive!!