Last month the hands free wash ate 4 one dollar bills then flashed out of order. Should also note the $5 hands free wash does not work. Today hands free ultra wash soaped and then added wax on my car without a rinse so I had to drive home and hand wash. Soap was dried onto car by the time I got back home. You call their phone number 770-554-6550 and it is either a fax or modem line. Also, have noticed on many occasiosns the self serve bays are so caked in mud you can not wash your car in them. Would have to say it is not kept up as it should be and customer servcie is poor..
Pros: recycle their water
Cons: hands free breaks down, self serve bays full of mud