The email will say: "Many dealerships will give you a very low unrealistic price, only for them to increase it later on! We do not play games at Spreen Honda." Unfortunately that is exactly what Spreen Honda does, they quote you a low price, and then they play games with you when you come in. They add an $1800 "security package" and $1400 "appearance protection package" too all of their cars on the lot. These are used as leverage to make up their low ball offer they get you in the door with (if you go through TrueCar, costco, USAA) The security package is a $30 shock sensor added to the factory alarm and it "comes with" theft protection insurance. So they are making you purchase *absurdly* marked up insurance by adding a $30 piece to the vehicle that they will tell you they cannot or will not remove ("It is already on the vehicle sir"). The appearance protection package is, armor all leather protectant, and a wax on your paint, and it "comes with" a service that will get out any stain inside, or remove any blemished outside. The product is "already added to the vehicle, and no sir we cannot and will not take it off." This was a lie. After I purchased the car they had put the greasy armor all all over the interior of the vehicle. They told me that they "re-apply" it at purchase, but I had just test drove the same exact car the day before, it had not been on the lot more than a week according to them, and it did NOT have any armor all all over it. Along the entire process I kept asking for these items to be removed stating I did not want them. They discounted them, slightly, and I finally caved (and I feel very ashamed for doing so). Lastly, if you come in from the internet you can forget dealing with an internet sales or fleet manager, they will funnel you in through their normal pushy sales channel just as if you had walked in the front door. Don't make the mistake like I did and purchase unnecessary items you don't even want. Save yourself some stress, PLEASE, and do not go to spreen.