I really enjoyed getting my pictures taken by Mark. He is very good with getting smaller children to get them to smile, even when they want to run around instead of sitting still. Loved, loved, loved all the pictures. But, when I didn't order but a few, felt a little disappointed. The ""Customer Service"" went out the window when I didn't spend $100 or more. Just remember that this is a small business, so don't expect to get same service as you would from a large, well-known company. I would recommend Spotlight to you. They were professional and friendly. And, they will work around your schedule.