I have been taking my car here for YEARS. Just a fast way of getting the car washed, easy in and out. No problems up until now. BEWARE! I encountered an inexperienced employee that motioned for me to turn my wheel (the WRONG direction) while guiding me onto the track!!! Maybe she didn't know left from right? Anyway, I followed her instruction and my rim hit the rail and bent. Needless to say it was a HUGE fiasco to say the least. TRAIN YOUR EMPLOYEES before giving them responsibilities!!