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Sparrow and Sons Plumbing and Heating - 11 Reviews - 305 W Weaver St, Carrboro, NC - Other Reviews - Phone (919) 391-3677

Sparrow and Sons Plumbing and Heating

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305 W Weaver St
Carrboro, NC 27510
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(919) 391-3677
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Reviews

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Best

We used Sparrow & Sons Plumbing to get our plumbing in good shape to sell our house. We appreciate Tommy's professionalism, his patience in answering our questions, his very neat ...

Worst

I agree 100% with the last reviewer's statements. It has taken THREE TRIPS for these moronic, chain smoking idiots to change a vanity from single to double. Cons: Worst Servic...

Excellent work 9/21/2012

We used Sparrow & Sons Plumbing to get our plumbing in good shape to sell our house. We appreciate Tommy's professionalism, his patience in answering our questions, his very neat and efficient approach to his work, and his courtesy. I doubt we'll find another company as competent and easy to work with as Sparrow Plumbing has been. more

Excellent service 1/21/2011

I called Sparrow & Sons when the plumbing company that originally did installation when our house was built no longer wants to do residential work. A neighbor had recently used Sparrow. I had an outside faucet that was leaking. Part of the problem was a vacuum device that original plumbers had accidentally left in place. I also had an kitchen faucet hose leaking. Walter removed the old, showed me how to do it myself the next time, and recommended some lines to keep and eye on in the future. I will be using Sparrow from now on. more

Reliable and professional 6/14/2010

I've used Sparrow and Sons for all our plumbing problems both at the office and at home. They have always been professional, friendly, and on time to a job. I highly recommend using them! Pros: Prompt and always on time more

excellent service! 3/18/2010

Our preschool had what we thought was a sewer leak that was bad enough the school was closed. Sparrow & Sons came right out and VERY thoroughly examined the entire plumbing system. They determined the plumbing looks fine, but the smell was a dead animal in the vents. They even went above and beyond the call of duty trying to find the culprit in question. And on top of it all, they didn't charge an arm and a leg. We were extremely impressed with their level of professionalism and will definitely be using them again. Pros: ethical, thorough, knowledgable, professional more

A GREAT PLUMBING COMPANY 12/7/2009

After reading some of the negative reviews I had to respond to them.I worked for Sparrow and Sons for 20 years full time so I feel qualified to say this. Pros: good guys and many decades of plumbing knowledge more

a satisfield customer 12/1/2009

My two experiences with Sparrow have both been all good. Two different servicemen, both very friendly, capable, and happy to answer my questions. Phone service at the office also was first-rate. I'd recommend them to anyone. Pros: prompt, courteous, knowledgeable, professional Cons: none experienced more

REVIEW OF RESPOSES 8/21/2009

Sparrow and Sons has been in business for a long time, and has always tried to satisfy every customer and treat all situations promptly. Some situations can be resolved in one visit, and others situations call for extra visits. If there is ever any problem with our work, our customers know that all they have to do is call the office to get it resovled. more

Great Experience 8/20/2009

Our neighbor swears by Sparrow but we were apprehensive after reading reviews on this website. We had also previously (4-5 years ago) had difficulty making an appointment (I believe Mrs. Sparrow used to field calls, which does not appear to be the case currently). Pros: Locally owned, polite, professional, knowledgable more

Family run 9/11/2008

We have used Sparrow Plumbers for our office's basic needs. Very professional and easy to use. Local family that runs it. Have not used for any installations. !! more

The Worst! Unprofessional, Late, Incompetent, Chain Smoking Personnel 6/24/2008

I agree 100% with the last reviewer's statements. It has taken THREE TRIPS for these moronic, chain smoking idiots to change a vanity from single to double. Cons: Worst Service, Late, Chain Smoking, Rude on Telephone, To many Pricey Visits more

Avoid anytime 7/11/2007

We had two unpleasant encounters with Sparrow. In both cases, Sparrow required multiple site visits to diagnose old cast iron pipes in need of replacement. They did not show up for scheduled appointments even in an emergency situation when one of the pipes had burst and we had to turn the water off for a week. In addition, the office personnel who answer the phones are ill-informed about service calls and the staff can be sort of arrogant. Pros: Local to Chapel Hill / Carrboro and some friends like this family-owned company. Cons: Disorganized, unreliable, slow and arrogant more
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