Danielle IS Sparkle Cleaning. This is no Merry Maids, and I think that's a good thing. You know the same person will be coming to your house, and only that person will have your key. Special instructions and requests only go to one person, so there's no confusion about what you want done. However, I did find in the beginning we had to be fairly explicit to be sure things were done the way we wanted them to be done, but things have gone pretty smoothly since then.