We purchased an older model Mercedes from Spanos in January of 2013. While we have no complaint with the car we do have major complaints with the business practices at this company.
When we were considering purchasing this car, we allowed Spanos to put $1,000 on a credit card as a good faith deposit. We did go back and finalize the deal later that day and took possession of the car the following week after returning from a business trip out of town.
We had a VW CC that Spanos agreed to take on consignment to sell. The CC sold within 5 days and we were assured that a check for the payoff on this vehicle would be over nighted to the lender.
Three weeks later we took the precaution of checking with the lender to make sure the payoff had been credited. It turned out that Spanos had not even sent the payoff check. Had we not followed up with the lender we would not have discovered this until the next payment was due (and not received). A call to Spanos revealed that the paperwork had been misplaced and the payoff check not sent. Spanos did finally send the payoff check to the lender and we assumed all was well.
Then, in the middle of February, we received an email that the $1,000 credit card deposit that we put down was not processed and Spanos was demanding we bring $1,000 in.
After looking online at our credit card charges, we found that Spanos had indeed placed a $1,000 charge to the credit card.
Buyer beware, I would caution anyone dealing with this company to not take them at their word and to verify everything you are told.