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Spa Bar - 6 Reviews - 7609 Carson Blvd, Long Beach, CA - Beauty Salons Reviews - Phone (562) 425-1833

Spa Bar

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7609 Carson Blvd
Long Beach, CA 90808
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(562) 425-1833
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Beauty Salons

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Personal Care

Reviews

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Best

I was introduced to this spot with a gift certificate for a message and a pedicure. The masaage was awesome with no complaints and the pedicure was just as good. The atmosphere ...

Worst

So my husband purchased me a gift certificate for the ""day of Beauty"" package at the salon which includes a mani, a pedi, a facial and a massage. Well my husband, being well awa...

Not such a stress free trip to the spa 8/21/2007

So my husband purchased me a gift certificate for the ""day of Beauty"" package at the salon which includes a mani, a pedi, a facial and a massage. Well my husband, being well aware of the fact that I was pregnant, chose to swtich the massage in the package for the prenatal massage for a small fee. \r So when I went to use the gift certificate not only was I unable to relax and fully enjoy the massage because the girl giving it to me wouldn't stop talking to me. She wanted to know about every detail of my pregnancy then went on and on telling me about every style of child birth there is and about everything that happens to the body when pregnant. Then when I went to leave she was the one checking me out at the counter making me very uncomfortable when she looked me dead in the eyes and asked how much I wanted to tip her. Then she also informed me that there was a charge for the difference in the two massages. Unaware of the fact that my husband had already paid the difference when he purchased the gift certificate I too paid the difference. So after arriving home and realizing that my husband and I both paid the difference I learned that the girl charged my account TWICE. (So I tipped them twice and paid for the difference on the massages three times now) so I called back to the spa and asked for them to fix the mistake of charging my account twice and was told that one transaction was reversed. Well here we are 5 days later and I have yet to see a credit to my bank account! \r DO NOT GO TO THIS SPA FOR RELAXATION....you'll end up leaving more stressed and annoyed then when you arrived! Pros: ummmmm..... Cons: Ambience and Customer Service more

Unforgetable experience 2/18/2007

I had received a gift card for a day of beauty(includes a massage, facial,and nails). There is not much i can say except the service was incredible, the employees are extremely friendly from the time you enter till the time you leave.However, when i arrived i had to wait for my service yet the young asian lady at the front kept reassuring me that they had not forgotten about me which made the wait a minor issue. With the calm atmosphere and the enjoyable conversations i shared with the employees it made me never want to leave.Yet when it did come time to check out the other receptionist (with a heavy accent) made me feel as though she wanted me out, like she did not appreciate my business. Other than that i enjoyed my experience and would highly recommend Helen for facials and Taps for massage. Pros: esthetician Helen, massuse Taps, atmosphere Cons: receptionist with heavy accent more

Skip masseuse Mimi 1/3/2007

My husband got a massage from Mimi and after it, he complained of a headache. After digging deeper as to why he was so upset, he told me she was terrible; he said she kept doing annoying little movements, had no real technique to speak of, and that it was the worst massage he'd ever had. He then complained of the price since the massage was so bad. I, on the other hand, received a massage from Jose, who was very good. However, he shorted me 10 minutes on the massage, and when I told the receptionist/manager about the time, he charged me for a shorter massage. The man at the desk was very nice before and after the massages. Pros: parking, masseuse Jose Cons: masseuse Mimi more

HORRIBLE EXPERIENCES (MORE THAN ONE)!!!!!!!!!!!!!! 12/26/2006

The Spa Bar is a beauitful place. However..I've had complaints 90% of the time i've been there. I love the service that i get, but the main manager, and older man is so RUDE is it not even funny. I accidentally dropped a bottle of nail polish that broke, and nail polish went all over me, and very little on the tile. he was behind the counter and before even looking at me he yells very loud, ""YOU BREAK IT YOU BUY IT"". He didn't even ask if i was Ok or not. Then he comes over and yells, GREAT, I HAVE RED TILE! when the other worker just got done saying that you can't even tell it's there. I was bawling the rest of my pedicure. Another instance, i was getting a pedicure and one of the ""cleaning"" men was cleaning all around me. he was starring at me the entire time.. i was so uncomfortable! The manager told my boyfriend after a complaint that he was fired, but the next time i came in he did the same thing again and was still there! Another time, i got a gift certificate for a certain thing called ""salt scrub"". I've gotten this option about 10x before i got the gift certificate and paid X amount. When my mother went in, this same manager charged her more. His argument was that the employees didn't know any better the OTHER 10X i've paid. THEY SHOULD ALL BE ON THE SAME PAGE DON'T YOU THINK? and everything should be clearly priced for everybody. this guy is a scam that yells at his poor employees right in front of customers. I guess i should take all my experiences and learn to never go there. If the manger was fired, i would go there every week because their employees are very nice and it's a very nice enviroment. They just need to get a nice manager! Pros: AMBIENCE Cons: MANAGER more

Pedicure that lasts! 6/8/2006

I was introduced to this spot with a gift certificate for a message and a pedicure. The masaage was awesome with no complaints and the pedicure was just as good. The atmosphere is very calm and the location is huge compared to most nail shops. They are not only clean but very nice using good quality nail polish and products. The facility is super clean and I have recommended tons of people. more

Nightmare at Spa Bar of Long Beach!!! 8/25/2005

I purchased a $150 pacakge for my wife for her very first Mother's day gift (we just had our newborn). My wife left the spabar more stressed out than when she went in! During the ""relaxing"" massage session, the kid of the employee was in the private room the entire time! The kid was talking to the employee and stairing up at my wife while she was facing down. This is only one of many things that went wrong that day. And when I complianed to the manager, she agreed with me and said she could not give me a refund, but she will mail me another voucher. A month later, she never mailed it! I spoke with her about it, and she said her manager would call me, he never called! This place is terrible, use your hard earned $ elsewhere!!! This was a terrible 1st mother's day experience. Cons: Atmosphere, customer service, customer follow up more
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