The Spa Bar is a beauitful place. However..I've had complaints 90% of the time i've been there. I love the service that i get, but the main manager, and older man is so RUDE is it not even funny. I accidentally dropped a bottle of nail polish that broke, and nail polish went all over me, and very little on the tile. he was behind the counter and before even looking at me he yells very loud, ""YOU BREAK IT YOU BUY IT"". He didn't even ask if i was Ok or not. Then he comes over and yells, GREAT, I HAVE RED TILE! when the other worker just got done saying that you can't even tell it's there. I was bawling the rest of my pedicure. Another instance, i was getting a pedicure and one of the ""cleaning"" men was cleaning all around me. he was starring at me the entire time.. i was so uncomfortable! The manager told my boyfriend after a complaint that he was fired, but the next time i came in he did the same thing again and was still there! Another time, i got a gift certificate for a certain thing called ""salt scrub"". I've gotten this option about 10x before i got the gift certificate and paid X amount. When my mother went in, this same manager charged her more. His argument was that the employees didn't know any better the OTHER 10X i've paid. THEY SHOULD ALL BE ON THE SAME PAGE DON'T YOU THINK? and everything should be clearly priced for everybody. this guy is a scam that yells at his poor employees right in front of customers. I guess i should take all my experiences and learn to never go there. If the manger was fired, i would go there every week because their employees are very nice and it's a very nice enviroment. They just need to get a nice manager!