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Southwest Transmissions - 0 Reviews - 701 SW 4TH St, Weatherford, OK - Auto Repair & Service Reviews - Phone (580) 772-6297

Southwest Transmissions

701 SW 4TH St
Weatherford, OK 73096
(580) 772-6297
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Editorial review from Citysearch 8/22/2013

BEWARE DO NOT DEAL WITH SOUTHWEST TRANSMISSION. THE WOMAN DONDI WHO OWN THIS PLACE IS A JOKE. This lady is awful and she does not care about good quality service with her customers~! First off, She won't answer her phone AND she will not return messages...she is dishonest about the day it will be done. Changes her story over and over and her price quotes when you do call. After calling her 17 times in a row with no answer. Finally figured out if I blocked my # (*67) she answers. So she purposely avoids me. Drove 4 hrs to come get my car after she said its done and that she will take a credit card and she refuses to give me my car and take that form of payment bc I told how awful her customer service was and how I didn't feel good about the whole deal it's cash only??? Are u kidding me!!! She also mentioned that after they put they supposedly put the rebuild kit in that it still wouldn't work that they had to clean the solenoids and then it worked. Well that was the problem to begin with. I told her well don't you think that could have been the only problem to begin with, I got a hastey NO! Yes I think I got a $3000 swindle!! I knew something was fishy when I pulled up and didn't see my car, it was still locked up in the back, now if your going to pick up your vehicle its usually out front where you can see it when you pull up. Apparently she has a guilty conscious or did someone else dirty as well. I dont know but never in my life have I been so disappointed in someone. I try to pay you after driving 4 hours 2 days in a row, first time to check on my car since I couldn't get a straight answer, 2nd time to pay and pick up my car, but bc I hurt her feelings she would NOT release my car to me. So another wasted trip and fuel costs. Prior to the work being done, I had also asked for ALL my old parts that she was supposedly replacing after doing a rebuild kit got only 4 parts back. If that's all she replaced I'm getting screwed over badly! Crooked crooked woman. Went to police department only to hear its a civil matter!! Where are my rights?? And who in their right mind refuses payment and doesn't return a car to the owner??? BEWARE!! Worst $3000 lesson/mistake ever. :/ The following is another bad review just a few weeks before us that I found....this lady did the same thing to another poor guy! . 1 stars couchs12 08/08/2013 I wouldn't suggest them to my worst enemy Provided by YPmobile First of all my truck breaks down out of state Weatherford ok was closest place to where I broke down I call around and come across this place she sound all nice and says they will out it out that week for 1500 too 2000 grand at the worst so I thought that be alright so I had it towed there... Week goes by no call so I call them and they said they have it done tomorrow. so no call next day, so I call and they tell me the same thing for another week tomorrow tomorrow and it never happen. Then they finally call me and said be done by that day almost month later but wait they had a problem the torque conver was wrong so I had to wait another week... Then I get there and telle me I needed a flex plate 300 buck ( probably cause they forgot to tighten the bolts it egg shaped the bolt holes) 3000 bucks later I get my truck by now I just don't care I just need a vehicle . So here less then a year and just got out of warranty for trans on mileage it's broke down once again but ill never take it tooo them ever again don't make the same mistake I did more
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