Recently we received a letter from Southwest Kia explaining that now was a great time to upgrade our 2006 Sorento to a new 2012 vehicle. We were skeptical, but last Friday we decided to check it out and see if they would make good on the letter. What ensued was simply the best car buying experience we have EVER had in 28 years of suffering the same-old typical dealership runaround. Kevin found us on arrival made it very easy to explain why we were there. He assured us he would do whatever was possible to make the best deal happen. Not only did Kevin find a way to make good on the promise, but he made it easy to endure the entire process. Every single Southwest Kia employee we talked with was friendly and a consummate professional. We will not hesitate to recommend Kevin and the entire Southwest Kia staff, this was car buying done right.