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Southwest Family Physicians - 1 Reviews - 8877 SW Ctr St, Portland, OR - Doctors & Other Healthcare Professionals Reviews - Phone (503) 620-7799

Southwest Family Physicians

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8877 SW Ctr St
Portland, OR 97223
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(503) 620-7799
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First off the Billing had actually told us to take business elsewhere when we had used Oregon Health plan as our backup. After we complained and found out that this is actually il...

Terrible Service and Staff that lies to its patients 9/25/2009

First off the Billing had actually told us to take business elsewhere when we had used Oregon Health plan as our backup. After we complained and found out that this is actually illegal we got a quick apology and were told thaat the billing agent would be dealt with internally. The front desk staff always deals with customer on the phone before helping the customers waiting in line. Anyone who goes here will know this to be true unless you are lucky and go in when no one else is there. The today the midwife had the nerve to say that she would call to set up an appointment due to some problems with an ultrsound with the hospital, After giving her an hour to call back which she said she would do we find out that she had gone home. Called the hospital and no appointment was made. The best answer they could give us was to call back in the morning, Mind you this is being told to a woman who is a week past her due date. NEVER USE THIS COMPANY FOR ANY NEEDS YOU MAY HAVE! Wish I could give Zero Stars and next stop will be an investigation by Oregon health plan. What a thing to do to someone before they have a baby. Shame on you Pros: Good Doctor Cons: Bad Billing, Front Desk Staff, Lying Midwive Staff more
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