I have been lucky flying on Southwest Airlines for the most part. They have not lost my luggage, and my flights have never even been delayed, which is amazing. Of course, the real reason to fly with them is the affordability. Their flight staff is generally pleasant, however I occasionally get annoyed with their pre and during flight antics. The hammy stuff seems to be part of the Southwest experience and image, but it can get a bit annoying early in the morning or on a trip with several legs.