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South West Plumbing - 86 Reviews - 2401 SW Alaska St, Seattle, WA - Heating Contractor Reviews - Phone (206) 350-0355

South West Plumbing

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2401 SW Alaska St
Seattle, WA 98106
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(206) 350-0355
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Heating Contractor

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South West Plumbing - Seattle, WA

Reviews

( 73 )
( 2 )
( 1 )
( 2 )
( 8 )

Best

I felt lucky to get anyone to come out on Super Bowl Sunday! He was very efficient, neat and did a great job + was very nice too.

Worst

For timeliness, courtesy, capability and neatness, Southwest is on target; however, in hind sight I paid way too much for the job. I had Southwest repair a short collapsed section...

Editorial review from Citysearch 5/18/2017

They were very friendly and polite. more

Editorial review from Citysearch 5/4/2017

I just bought my first place, and upon the inspectors recommendations I called a couple of plumbing companies to come out to appraise the suggested minor repairs. Leo was the second one to come out (he did not know this), the first one (recommended by my parents, by the way) advised me that I needed to 'replace' pretty much everything! Which as you can imagine fresked me out. Then Leo came, and was so professional, informative and most of all, trustworthy! He not only took care of the small jobs required (which he explained to me in detail, and were considered big jobs by the first company) but found what could have potentially been a huge problem in my future regarding an issue with my toilet (caused by the contractor who did the renovation for the seller). He provided me with the exact information to forward to them, and made it clear that their contractor should be responsible for the repairs, not me. He gave me his personal phone to give to them, and they have contacted him since, and now it looks as though they will be paying for the necessary repairs. I am so thankful that he recognized that this should not be my responsibility and gave me the necessary information to pass on to the seller, but he went above and beyond to make my ONLY toilet safe to use in the meantime. Not to mention, I had door that I wanted to remove, and in the midst of all else going on, he and Colton (his apprentice) removed my door and took it down 3 flights of stairs to my storage unit for me. I LOVE Leo, and will recommend him to everyone! more

Editorial review from Citysearch 4/26/2017

Our kitchen touch faucet quit working and we didn't have any water in our kitchen. I called Southwest Plumbing and the dispatcher said someone could be here the same day between 5-7pm. I got a call saying some guys were available earlier if it worked for me. Kirk and Dustin came in, with booties on, laid out the details of what it would cost got the job done quickly and without mess. They were both friendly, helpful, and professional. I put their name in my data base and will definitely call them next time I need plumbing help. more

Editorial review from Citysearch 3/30/2017

Jay and his Partner Aaron was Great they were very Professional on Handling Everything with the Plugged up Kitchen Sink. \r \r Cleaned up after the Project was taken care of Filled us on what needed to be done in the Future.\r \r The Office Person Debra was Terrific on the Phone very Knowledgeable, courteous, Pleasant more

Editorial review from Citysearch 3/23/2017

Dom did a great job in replacing my gas water heater. He is very communicative and very easy to work with on these types of projects. Outstanding work and he cleaned up installing my water heater. I would hire him again when I replace my furnace. more

Editorial review from Citysearch 3/2/2017

Farmer and Jake came out 2 hours earlier than the estimate which was very welcome. They clearly explained the problem with my bathroom drains and went over the estimate with me which seemed very reasonable. They were friendly, helpful, not at all pushy and accomplished the job within the 2-hour estimate. I appreciated them very much and will ask for them by name when my next plumbing needs arise. more

Editorial review from Citysearch 2/9/2017

Grateful to the team at South West Plumbing who helped us out in a pinch today! Rose took my call around 6:30am, the dispatcher, Scott, patiently worked with me around timing of getting my kids to the bus stop for school and communicating with Audie and Joe.\r Audie and Joe arrived and were finished clearing our drain within 3 hours of my initial call. Drain cleared, basement and towels now drying. more

Editorial review from Citysearch 2/2/2017

Aaron was amazing! He took great care of my mom! Nice knowing there are great people out there. Plumbing problem? This is the place to call. Thanks Again Aaron!!! You were fabulous! more

Editorial review from Citysearch 1/19/2017

Only had a clogged drain & a snake jammed in the drain, as I tried to fix it myself. Jordan took my info & was very efficient. Got another call about 30 minutes from Andrew asking if they could come earlier & I appreciate that Andrew. Vincent showed up & was very professional, human, compassionate, competent & nice! THANK YOU to ALL! more

Editorial review from Citysearch 1/12/2017

And when disaster strikes,Leo and Dillon are the rescuers team that I absolutely adore and love. Water heater leaked today, December 24th, guys arrived 5 pm and moved furniture, cleared the way,installed a new water heater,gave me a lot of great tips on maintenance and the proper way of reporting the damage to my insurance co.\r Special Thank You for checking and protecting the pipes outside to prevent those from freezing at 33 degrees outside!\r Oh, did I say that they cleaned the working area better then it looked before!\r \r Professional, friendly, true Christmas gift! I am waiting for the water to warm up,so Happy! more

Editorial review from Citysearch 1/4/2017

Over a year ago, July 3, 2015, I had Eric D. and Tyler come to my home to fix a drain issue I had. I was having a party the 4th of July and it was a big deal to my husband and me, therefore needed immediate attention. They arrived and immediately went to work on what I called the ""roto rooter"" procedure. This was a long and horrible process which produced black unimaginable sludge, and that would be putting it politely. These two professionals, Eric, the service specialist; and Tyler, the apprentice; did not make any mess in my house, wore their ""booties"", put down their rugs under their tools near the sink and work areas. They went under the house, in the ""crawl space"" to check the pipes to insure that there were no leaks. At the end of the cleaning of all the ""sludge"", Eric went over what had been done and what preventative measures we could take in the not to distant future to protect our aging home. Not taking his advice to heart, here we are today, January 4, 2017. Yesterday afternoon, during of course, one of the coldest days of winter this season, one of the pipes he warned us about, decayed through behind the wall of the drain in the kitchen sink, spilling into the crawl space and running out onto the back patio and freezing. I immediately called Southwest Plumbing telling them that I had to speak to Eric. They told me that they would schedule an appointment with Eric. I say : NOT GOOD ENOUGH! I MUST SPEAK TO ERIC, HE IS THE ONLY ONE WHO UNDERSTANDS! They said they would call him and give him the message. Eric calls back in an hour, remembers us and asks if we can wait till 8:00 am. No problem. His apprentice has been out sick all week so Eric completes job SOLO.\r I will never call anyone but Southwest Plumbing / and I will never have anyone but ERIC D. in my house... debbie b more

Editorial review from Citysearch 11/29/2016

I often see posts asking who people recommend for plumbing, painting, gardening etc. I have a company that just displayed the POOREST customer service I have ever experienced so I am advising you to stay very clear of South West Plumbing. We waited a day and a half, rearranging scheduling, appointments etc to accomodate our service ""window"" only to never get service and be put on hold over 30 times on the telephone. Ugh, no bath or shower since last Friday, you can probably smell us from your own home:) more

Editorial review from Citysearch 11/17/2016

Excellent and fast service. Fast and excellent follow up. more

Editorial review from Citysearch 11/3/2016

Good guys, professional and very knowledgeable. Jeff D & Darrion did great work. (Hopefully Darrion got his free lunch.) more

Editorial review from Citysearch 10/27/2016

Troy and Daniel are great! Friendly, knowledgeable, considerate with regard to the dogs, cleaned up after themselves...they're just wonderful! more

Editorial review from Citysearch 10/20/2016

I was extremely pleased with having South West Plumbing do my job! I called in the morning and actually talked with a person to schedule an estimate. Brent and Drew were able to come that same afternoon to try and clear out a pipe that was backing up. They went under the house, gave me an estimate on the spot, and actually had the time and materials to put in the new pipe right then! I was impressed right away that they wore foot covers in the house. (The previous plumbers smeared mud all over my floor.) They were polite, efficient, and thorough. They detected a rusted through pipe the previous plumbers missed. They showed me pictures about any concerns, explained the process and answered all my questions. They were neat (making sure they used towels) and cleaned up thoroughly (even taking the pipe the previous plumber left.) I had them complete the previous plumber's unfinished work since they have not returned my calls. Brent also worked hard to try and figure out another faucet situation I had. I would not hesitate to hire them to do any plumbing jobs in my future! more

Editorial review from Citysearch 10/12/2016

I'm 72 and a retired pastor. My wife and I scrape by on Social Security and have a small amount of savings. We recently had a pipe that wore through and caused a water leak. We called South West Plumbing because we had used them before and found them to be fair-priced and friendly. I should have known things had changed, however, when I contacted their dispatcher after the plumber missed the promised two-hour window for arrival at our home. She was rude and lied to me, saying she had phoned me several times and left several messages. I verified my telephone number with her and it was correct, but I told her that I had received no calls or messages from her. She replied by telling me that she would not send a plumber if I didn't answer the phone! About an hour later two plumbers arrived at our home and looked at the problem area. They quoted $2,300 to fix the situation by removing the old pipe and installing a new one made of plastic. Later, they found an additional pipe that was broken behind the kitchen sink which they also replaced for an additional $1,300. We paid a total of $3,600 for the work they completed in about 5 hours. After reading other reviews on Yelp today, I contacted a local plumber and explained what needed to be done. I did not tell them that another plumbing company had already completed the work. He quoted me a flat rate of $1,250 to complete the work (time and materials). That means my wife and I overpaid South West Plumbing to the tune of $2,300! I trusted South West Plumbing and paid the price. We are elderly people who simply needed help; they helped themselves. Shame on them! more

Editorial review from Citysearch 10/6/2016

Baking day arrived...and the kitchen sink backed up--again! I was dead in the water (so to speak) and called South West Plumbing. They are always our first go-to for plumbing needs because of their speed and efficiency. I lucked out and was able to get same-day service. Ronald and Kyle arrived and had the clogged pipe cleared in record time. One thing I like about SWP is that they go above and beyond--they checked further down the line than they needed to just to make extra sure there weren't other problems lurking further along. They also gave me quotes for related work--a set of piping that felt brittle and may need replacing before too long, and a service they offer, should the clog re-occur within a few months, that uses different equipment and does a more extensive job of actually cleaning out the pipes. Good to know as this is a somewhat older house and more problems down the road are a pretty sure thing, so it's good to know what to expect price-wise if you need to have it done. more

Editorial review from Citysearch 9/29/2016

I had a wonderful experience with Abel yesterday. They were so friendly, quick, competent, I would highly recommend them. We thought we had a serious leak - it turned out to be not so serious thank goodness. Abel and Ryan fixed it right up in just a few minutes effortlessly. I'll happily give them a call next time another problem comes up. more

Stay Away! 9/22/2016

I'm 72 and a retired pastor. My wife and I scrape by on Social Security and have a small amount of savings. We recently had a pipe that wore through and caused a water leak. We called South West Plumbing because we had used them before and found them to be fair-priced and friendly. I should have known things had changed, however, when I contacted their dispatcher after the plumber missed the promised two-hour window for arrival at our home. She was rude and lied to me, saying she had phoned me several times and left several messages. I verified my telephone number with her and it was correct, but I told her that I had received no calls or messages from her. She replied by telling me that she would not send a plumber if I didn't answer the phone! About an hour later two plumbers arrived at our home and looked at the problem area. They quoted $2,300 to fix the situation by removing the old pipe and installing a new one made of plastic. Later, they found an additional pipe that was broken more
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Owner Message

  • South West Plumbing of Seattle, Wash. is the one to call for all of your plumbing and drain cleaning needs! Our team always provides up-front pricing, so you can be sure there are never any surprises. The team at South West Plumbing is comprised of more than 30 licensed plumbers. An expert is never far away!

    Our services include:

  • Leaking or broken pipes
  • Clogged toilets
  • Backed up drains or sewers
  • Water heaters
  • Faucets and sinks
  • Re-piping
  • Emergency response

    Our trucks have GPS navigation to help ensure that our plumbers can get to you in a timely manner. When they arrive they will be ready to handle your issue with efficiency, and usually the same day you call.

    Whether you need assistance with your water lines or your furnace is giving you trouble, we can help. Our services also extend to heating, including gas, electric and oil furnaces. Heat pumps, air conditioning units, boilers and radiant heat are also our areas of expertise.

    We are available 24 hours a day, seven days a week, and we work evenings and weekends at no extra charge.

    Call today to schedule your service.

Additional information

  • Neighborhoods:

    North Delridge, Delridge
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