JavaScript is not enabled.
South County Nissan - 54 Reviews - 400 Stutz Way, Gilroy, CA - Nissan Dealers Reviews - Phone (408) 560-3381
top 10

South County Nissan

Claim
marker
400 Stutz Way
Gilroy, CA 95020
marker
(408) 560-3381
Incorrect info? Correct your listing

Photos

South County Nissan - Gilroy, CA

Reviews

( 40 )
( 6 )
( 2 )
( 3 )
( 3 )

Best

I was greeted by a very courteous, friendly, and helpful Robert Pia.

Worst

Felt I was taken advantage of

Very friendly & courteous staff. 10/13/2015

I was greeted by a very courteous, friendly, and helpful Robert Pia. more

Great overall experience 10/1/2015

Staff is always professional and friendly. They take the time to explain everything prior and after the work is completed. more

Last visit to Gilroy Hyundai 9/30/2015

Over the past year the service experience at Gilroy Hyundai has gone from outstanding to very poor. What has happened to cause this drastic downturn? Just to focus on this last visit, I came into your service center, with an appointment, to have the "Oil Change Plus" package performed. I informed the service manager that the "Low Window Washer Fluid" censer was not working and that the rear view camera was not aligned properly. She later informed me that my breaks needed to be replaced and that it would be $150 to fix the washer censer. I asked if the censer could be disconnected and of course the answer was "No"! I then asked if my extended warranty would apply and she said, "only if you purchased it at this dealership". In fact we did purchase the extended warranty when we bought our Sonata at this dealership but she never bothered to check. Finally, the service dept never even attempted to fix the rear view camera. After 4 previous visits this year with with similar results, it is time to say "Goodbye" to an old friend. more

ok 9/16/2015

you did good more


Dealership Service 7/29/2015

Felt I was taken advantage of more

Good service 7/28/2015

Had my car back the same day within 3hours they even dropped me off at work and picked me up when it was done. Good service ***** more

Out of state accident 7/28/2015

I live in Las Vegas. I was in Hollister when I ran over a large piece of metal and butchered both right tires. I was towed to the service dept and they replaced the two tires, got the car roadworthy, and advised me what I needed to do when I got home. I wish I could remember the name of the bald gentleman who helped me, but he was professional and helped me out in a bad situation. If I lived in the area, I would recommend everyone go there. more

The service department has quality advisors , always completed when they say. Always a pleasurable experience. 7/22/2015

Great job, my car was done on time and everything completed. Thank you so much more

Satisfied again 7/18/2015

Always a delight to bring my car to Gilroy Hyundai. Rob always greets me by name, Victor is awesome and drives where I need to go while waiting for car to be serviced they picks me up when done and takes me back to my car. Outstanding customer service. Thanks guys more


Great service 6/19/2015

The service department is welcoming and friendly. They work in a timely manner and their shuttle service is great. more

Trouble shooting transmission and oil service 6/6/2015

I look forward to working with the service staff at Gilroy Hyundai. Sarah and Rob are very professional, punctual and informative. Always explaining the process and paperwork. more

Reliable 5/27/2015

They are the only service people I trust with my vehicle. Good people from reception, to advisers and mechanics. more

Friendly 5/26/2015

Service writer was friendly and knowledgeable. more

5 5/22/2015

so far satisfied more

service, car wash, coffee 5/8/2015

Although the fees for routine care is a lot higher than at my local mechanic's, when I go in for things like recalls, etc., the staff is friedly and the service is good. more

customer service 5/6/2015

The Customer Service Techs are great! more

Disappointed 4/27/2015

the oil plug was not tightened with a wrench, it was only hand tightened. It could have ruined the car and caused an accident. Very disturbing, I expect more from the experts. Thankfully I caught it myself. more

Wonderful Dealership/Repair Service 4/23/2015

The staff is wonderful & the only reason I didn't give them 5 stars is because the car wasn't done within the 3-4 hour time span that was given to me. I was never told that the job was taking longer than estimated. I think when one is going in for something other than just an oil change, we should be offered a car rental for 1/2 day service or shuttle with both a pick up & drop off point. Outside of this, I can not say enough good things about owner Leonard Harrington & his wonderful staff. They will always have my business. more
< Previous 1 2 3 Next >
FALL SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 12/30/2018

Your Nissan Dealer. Visit Us Online for Local Offers & Events.

Additional information

  • Hours:

    Sun 10:00 AM-6:00 PM;Mon-Fri 8:30 AM-7:30 PM;Sat 9:00 AM-7:00 PM
  • Payments:

    Master Card, Discover, Visa
badge