My roof has been leaking the entire time I've lived here -and it rained over 30 inches this spring! Mold grew all over the ceiling, the city of Norman inspectors came out three times and wrote 2 letters to them for code violations. There is mold throughout the attic. The carpet is constantly wet and the place smells terrible with mildew.
Cons: they lie, you have to keep calling or they'll put you off, they don't fix serious problems