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Sonju Superstore - 18 Reviews - 1100 7th Ave, Two Harbors, MN - Car Dealers Reviews - Phone (218) 834-2181

Sonju Superstore

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1100 7th Ave
Two Harbors, MN 55616
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(218) 834-2181
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Automotive

Reviews

( 15 )
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( 1 )

Best

John and the staff were wonderful. I received great service and that is very important to me. It is very comforting to know that I can trust the people who I depend on to take car...

Worst

They are friendly when they want you to buy a car but if you need a repair done even under warranty Forget it they become very unfriendly!!!!!! Staff seem to walk around as if ...

Editorial review from Citysearch 4/10/2014

Purchasing my second vehicle in 6 months at Sonju in Two Harbors with Phil Waldo. First experience was great and Phil actually picked out the car for me and was more than what I expected. Very happy. 6 months after purchase I was in an accident and the car was totaled. Devastating. I called Phil. I had to carry a balance to the new loan because I regretfully did not purchase gap insurance, against the better judgment of Jeff. Anyway, hard lesson learned, but would not consider anyone other than Phil to help me purchase the second car. Again, he had the car waiting and running and warm by the time I arrived. Difficult to ""eat"" the carry-over balance, but Phil helped me through and I am now the owner of another Sonju Ford vehicle. I will be back. Thank you, Phil.\r more

Editorial review from Citysearch 4/9/2014

It was a very good experience. The salesperson was very knowledgeable and took the time to meet our needs. She was prompt and efficient. I would recommend any of my friends to check out Sonju for their next vehicle purchase.\r more

Editorial review from Citysearch 4/8/2014

great experience ! both sales staff, (Matt) and service were "" top notch"" ! Thanks !\r more

Editorial review from Citysearch 4/7/2014

Very polite and friendly service. The service person even went outside to drive my vehicle into the service area. The lounge area was clean and being able to have breakfast was a real plus.\r more

Editorial review from Citysearch 4/6/2014

Due to a pending snowstorm we needed to drive our 4x4 truck to Chicago instead of front wheel drive car. The truck needed a oil change. I called Sonju's last minute and the service person squeezed me in that very day. I was in and out in less than an hour. Very pleased with the service.\r more

Editorial review from Citysearch 4/3/2014

Everything was done the way that I asked for. Very satisfied. I will come back when service is required.\r more

Editorial review from Citysearch 11/14/2013

Transitioned from owning a car that was unreliable, to trading it in on a new leased vehicle was a very good experience. My salesman, Dave Houle, made it an easy and enjoyable process. more

Editorial review from Citysearch 10/20/2013

I had Sonju Service Department check on a recall notice on my vehicle relating to the air bag safety system. They completed the work in a timely fashion. Thanks Sonju............................................................................ more

Editorial review from Citysearch 10/10/2013

Excellent - great service, great attitude, great waiting area. Makes waiting for service a most pleasurable experience.\r more

Editorial review from Citysearch 10/6/2013

The staff was helpful and listened to what my concerns were. They did not look down on me when I had trouble describing the noise my car was making. I would recomenf their service for anyone having car troubles.\r more

Editorial review from Citysearch 10/2/2013

Bought a new 1500 (this is the second vehicle we've purchased from them in the past year). Very easy to work with.\r more

Editorial review from Citysearch 10/1/2013

Everyone there was very nice and good people. Brought my wheeler in to get fixed up and they fixed it up for a reasonable price. Plus if your looking for parts they have a used marketplace where you can find parts for cheap.\r more

Editorial review from Citysearch 9/29/2013

We enjoyed having Jordan Nelson as our salesman because he wasn't ""pushy"" and seemed very sincere. We had to wait a long time to receive our truck because it was on its way from the factory, but we don't blame you for that.\r more

Editorial review from Citysearch 9/23/2013

Over all it was a great experience. I was still able to purchase a car even though i wasn't going to have all the money ready till the next day. The people there were friendly and helpful and made you feel welcome. There was also a wide selection of cars available in different price ranges, so the selection was good to. The actuall process of buying the car was pretty good as well, i did have to wait since there were other people in front of me purchasing cars, but i was shown to a waiting area and a couple of employee's asked me if i needed anything not just the sales associate i was with. I'm glad I bought my car from sonju.\r more

Editorial review from Citysearch 9/11/2013

Great experience all around from the sales person/finance and service department. We bought two vehicles on the same day and were extremely satisified with the exceptinal customer service.\r more

Editorial review from Citysearch 9/11/2013

I purchased/leased a 2014 Odyssey Touring model. This is my 3rd Odyssey lease but 1st through Scott. Larry was exceptional in terms of his professionalism, responsiveness and overall customer service.\r more

Editorial review from Citysearch 9/9/2013

I had my car towed to Sonju's Service Department as a result of my check engine light coming on in my 2012 Cruze. I didn't have an appointment, and Sonju didn't know my car from the next person's. I was contacted by a Service Department person. My car issue was assessed. I called John Benoit 1 1/2 days later, and my car was done! John wanted to test drive my car, and check to see if the repair was covered by warranty. Two hours later John called back to let me know my car was ready to be picked up, and I didn't owe them a penny! Wow! Exceptional, HONEST, fast and courteous service. I truly appreciated the way John handled my car repair with alacrity and professionalism, but I was most impressed that I walked away not owing a dime. Sonju could have charged me for the service, and I would have been none-the-wiser, but they didn't. They were honest and have earned my repeat business and referrals. Thank you John and Sonju, Two Harbors!\r more

Editorial review from Citysearch 8/26/2013

needed a tire replaced. they took care of it in a timely manner.very nice people ! and a great car wash!! cafe was also very good!\r more

Editorial review from Citysearch 8/19/2013

Vary good experience with a vary friendly and helpful staff with a clean and relaxing waiting area !\r more

Editorial review from Citysearch 8/14/2013

excellent \r Kala is awesome \r Nick Beck was great I am very happy to have them take care of my Van.\r I would and have recommended Sonju's Service department to everyone\r more
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