My husband took my engagement ring for repair of the prongs holding my diamond in place. They said the bucket was good and strong, just the prongs needed some work. My husband was quoted $25.00 for the repair, pick up in 3 days. This was fine for us. When he picked up the ring, the repair work was done but they charged him $78.00 for the repair work. I really feel they ripped us off for the little bit of work needing to be done and that they tripled the price quoted. I would not advise them as your jewelry store of choice. Shop around for confirmed prices!